Conditions of Use

GENERAL TERMS website includes the online store, which is the online presence of the business under the name "MOTSKALIDOU SOFIA - BEAUTY CENTER" (TAX.NUM. 131134561, TAX.OFFICE DRAMA). The company's headquarters is located in Drama (G. Zervou 45).

Our company makes daily effort to possible substantial customer service. With the creation of this online store we marked the launch of an advanced form of business communication with our customers. The online store created addressed to all internet users who want immediate notification to the products offered by our company in combination with the ability to purchase through our online store, by remote online ordering, always subject the adequacy of the reserves.

The "MOTSKALIDOU SOFIA - BEAUTY CENTER" aims to prompt service and customer satisfaction with the continuous responsibility exhibited throughout the course of its business development.
These terms are completely compatible with existing European and Greek law while users recognize the right of the company to alter provisions of these terms, since it does not relate to binding legal obligations and without affecting finished situations.
The user of the site acknowledges that he/she reads the present conditions, agrees with them and undertakes to respect them.
Keeping the customer always informed and assured is an obligation for us. For this reason, we inform our customers of our online store for the following topics:


To effect any transaction through the online store of "MOTSKALIDOU SOFIA - BEAUTY CENTER" in order to buy our products will be asked to complete a form with certain personal information. When you place an order, we will ask you your full name, the address where the goods will be sent, the number of your landline phone (or any other phone number), the address of your email, your website (if available).
This data is processed by the company in compliance with the application of Article 7A ann.1 (b) L.2472/1997, in order to implement the order given by the customer in any way will not be disclosed, published or sold to third parties unless if the opening of the procedure defined by the legislation on declassifying (L.2225/1994) or any obligations imposed by the national implementation of Directive 24/2006.


The features and other details of the products sold are available and you can find out by following the search instructions provided in our website and by "clicking" on the name of the corresponding product.


Making an order through the online store, the sales contract is concluded remotely adjustable from the legal framework of Law 2251/1994, as amended.
To conclude a valid order through the online store, you have to be contractual capable according to Greek Civil Code, (if you have completed the eighteenth year of age and you are not under guardianship for the award of sale contract). Orders may also made by legally represented persons, and our company reserves its right to claim a supervising or guardian about orders made by contractual incapable persons.

For products which are exclusively directed at professionals and orders from companies, our company reserves the right to request any certificate or other evidence in order to establish your professional identity and / or legal representation (in the case of companies).

Somfis products aimed at professionals. By accepting these terms of use responsibly declare your professional identity and assume all responsibility and consequences.
For any entry of false information our company brings no responsibility.



1. Filling in the special form with the necessary data to conclude the sales contract.
2. The unconditional acceptance of the terms of the sales contract and the conditions of use, mark the "Accept" box  provided to the website.

To facilitate and accommodate all those who wish to buy from our online store, you with the following payment methods:

1. With bank deposit (the company assumes no responsibility for any commission charges from your bank)
2. Through Paypal account
3. Cash on delivery (only for Greece) when you receive the products. In this case the customer will incur a charge of EUR 3.00 (including VAT 23%).

The consumer maintained by the company through the website, before the completion of the order, about identity and address of the supplier, price, quantity, transport costs, payment, delivery, the cost of cash on delivery (valid for payment on delivery), and for the right of withdrawal.
By sending the order form, the consumer receives a copy of the order online, which can store.
The prices shown in the lists below each product include VAT (23%), while the reserves the right to adjust prices without being obliged to inform the consuming public. Current price defined as the price of the product during order entry and if it is available.
Note: Customers outside the European Union subject to any financial burdens due to differences in the exchange rate, customs clearance, etc. for which the company brings no responsibility.


Orders entered till 13:30 p.m. shipped the same day.
To destinations within Greece deliveries are made  from Monday to Friday via the TNT company within 1-2 working days.
The charges are as follows:

1. For shipments all over mainland Greece with a total weight up to 2 kg shipping costs are 3,00 €. For each additional pound costs 0,80 €.
2. For shipments to the Insular Greece with a total weight up to 2 kg shipping costs are 3,00 €. For each additional pound costs 1,50 €.
3. If you wish a delivery to a specific time or on Saturday, there is an extra charge 3,00 €, and should report it to us with a relevant comment.

Shipments to other countries than Greece are made by TNT courier and delivered within 2-3 working days. Shipping costs are calculated automatically during the order process.
For shipments to remote areas, for which there are extra charges, the customer will be informed by the company with a note.



You have the right to cancel an order within 1 hour, by sending an e-mail at:
After the aforementioned time the cancellation cannot be accepted.


You have the right to return the entire order or part of it within 14 working days from the date you receive it. In this case it only charges the direct cost of returning goods. If the reason for your return concerns a mistake of our company we are committed to take the cost of returning the product.

To exercise the right of withdrawal, you must also complete the electronic withdrawal statement and if granted by us, begins the process of returning goods. You are obliged to send the product in perfect condition in which you received it without any violence of the packaging and confirming that the special labeling of the product have not been removed. Additionally, you will need to send us the receipt or purchase invoice and the "return form" that you will find here completed and signed (in case of a Company order, the form is signed by the legal representative and stamped with the seal of the company).

In case of refund and depending on how you chose to pay for your order and how to prepare the return, the refund will be completed within eight days from the date we receive the products. If the return plea alleges an error of the company are committed to re-send our courier to the address you have set for the receipt of the order at our expense. If the consumer wishes to return his order without any fault of the enterprise then the shipping costs are borne by the customer. Once the product is gone from you, our company receives it within 1-2 business days for returns within Greece and through TNT. If you choose other shipping companies, we cannot provide any guarantee for delivery times of the products back to us. After we receive the product, we will process your request and will inform you by e-mail about how to process it. Our company, in order to offer you the best possible service, entitles you to submit any complain electronically by filling out our contact form that you will find here.


Our company cannot provide replacement right.


Prerequisite is that the product in its original packaging and in the same pristine condition in which you received it along with the sales receipt.
The kind that returns should be accompanied by a completed "return form" that you will find here within the limitation period of fourteen (14) days.

To avoid any inconvenience, you are advised to check carefully at the time of delivery of your order, the condition of the products and their packaging intact, in order to detect any obvious defects. If a defect is found during quality control in the returned product  our company obligates to contact the consumer to solve the issue.

For shipment of returned products use the following address:

G. Zervou 45
66100 Drama
Tel. (+30)2521020010


Force majeure:  If for reasons of force majeure (bad weather, strikes etc) it is not possible to deliver the products within the prescribed time will notify you via e-mail, to tell us if you wish, in these conditions, the completion of your order. Our company assumes no responsibility for any situation outside its own fault and will do the best for your convenience.

Modification of terms:  The reserves the right to modify or update the terms and conditions of trade. Our company undertakes the obligation to update the present text of any change or addition to the terms.